YOUR PMS + LUINGO
Beyond bookings.
Your PMS manages the reservation. Luingo runs the operation around it.
Bring guest service, villa maintenance, people, stock, finance and owner reporting into one operational system. From check-in to payroll, Luingo connects the work that keeps every property and your management company running.
CONNECTED TO YOUR RESERVATIONS
Keep your channel manager. Connect your operation.
Luingo integrates with Beds24, Guesty, Hostfully and Hostaway. Bring reservation information into the daily work of your team while your channel manager continues to distribute bookings.
Beds24
Available integration
Guesty
Available integration
Hostfully
Available integration
Hostaway
Available integration
Provider names identify supported integrations. Symbols shown are generic connection icons.
The stay is one part of the business.
A PMS typically centres on reservations and the guest stay: availability, booking channels, guest communication, arrivals and departures. Luingo includes the operational side of that stay and extends across the entire villa and management-company operation.
Your PMS & channel manager
Manage booking distribution, availability and the reservation lifecycle. Keep the channel connections and booking tools you already use.
Luingo: the whole operation
Coordinate guest requests, property readiness, maintenance, supplies, staff, payroll, costs and owner visibility. The work continues between bookings, across properties and throughout the office.
PMS features vary; some also provide tasks, accounting and owner portals. Luingo’s strength is bringing the wider operation together, from the person doing the work to the stock used, the cost recorded and the information shared with the owner. It does not distribute bookings to sales channels.
ONE OPERATION, FROM OFFICE TO VILLA
Everything behind a well-run property.
Luingo brings guest-facing service and back-office management into the same working day.
Guest stays & service
Coordinate property preparation, check-in and check-out tasks, in-stay requests and follow-up. Give the office and on-site team a shared view of what each guest needs and who is responsible.
Tasks, SOPs & quality control
Turn your service standards into assigned tasks, checklists and recurring routines. Follow deadlines, progress and completion across housekeeping, supervisors and office teams.
Maintenance & issue resolution
Report property issues, assign the right person and follow repairs through to resolution. Manage preventive maintenance and recurring house, pool, garden and equipment care alongside urgent work.
Inventory & stock management
Keep track of property assets, supplies and stock movements. Manage the items your teams use, replenish property essentials and coordinate stock with daily operations and maintenance.
Logistics across properties
Coordinate supplies, deliveries and stock transfers between your office, storage and villas. Make the movement of materials part of the team’s work, so supplies reach the property that needs them.
Finance & property costs
Manage operational income and expenses, property costs, cashbook records and financial approvals. See the cost of running a villa alongside the income it earns.
HR, attendance & payroll
Manage the people behind the service: employee records, attendance, absence and payroll. Keep staffing and labour costs in view alongside the work your teams deliver.
Upsells & minibar
Manage additional guest services and minibar operations alongside stock, fulfilment and income. Keep the service sold, the team delivering it and the supplies it consumes within the wider operation.
Guest concierge app
Give guests a way to access property information, request help and explore additional services. Bring concierge requests into the team’s operational workflow so someone owns the next step.
OWNER REPORTING WITH OPERATIONAL CONTEXT
Show owners how their property is performing – and being cared for.
Booking revenue is only part of the owner’s picture. Luingo brings the income, operating costs and day-to-day care of a property into the Owner Portal, so reporting reflects the business behind the stay.
Income beyond accommodation
Review accommodation revenue alongside minibar payments, additional guest services and other income.
The full cost of running a villa
Follow management fees, booking commissions, salaries and wages, overtime, cleaning, amenities, utilities, supplies and maintenance costs.
Profit & loss by property
Review income, cost of sales, operating expenses and net results month by month, using approved financial records.
Cashbook & property funds
Review recorded transactions, expenses and property funds. Keep supporting financial detail visible within the owner’s permitted access.
The work behind the numbers
Give owners visibility into tasks, reported issues, maintenance progress and property activity, with attendance sharing where enabled.
Access tailored to each owner
Choose the property information and portal sections each owner can see, including the dashboard, P&L, tasks, issues, cashbook and attendance.
Close the gaps between teams.
A guest request needs an assigned person. A repair needs follow-up. A minibar needs replenishment. Payroll needs staff records. An owner needs more than a booking total. Luingo connects these responsibilities across guest service, housekeeping, maintenance, stock, finance and management.
Before and during the stay
Coordinate preparation, arrivals, concierge requests and additional services with the team delivering them.
Between stays
Keep inspections, preventive maintenance, restocking and property routines moving even when the villa is empty.
Across the business
Manage employees, payroll, logistics, property costs and owner reporting across the portfolio.
Let’s walk through your operation together.
Show us how your team handles tasks, issues and owner updates. We’ll demonstrate the relevant Luingo workflows and discuss a practical starting point for your properties.
60 days · up to 20 properties · free onboarding. Contact details and Stripe card authorization are required. Charging follows the trial under your agreed plan.